FAQ – Inventory Ahead

What Are 2D Labels?

E. Mauas — Thu, 01 Feb 2024 18:06:15 +0000

2D labels on an FBA shipment are a replica of – and can be used in stead of – regular shipment labels.

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How Do Returns Work In Inventory Ahead?

E. Mauas — Mon, 15 Jan 2024 19:50:10 +0000

So the way we work with returns is as follows.

For FBA returns, we receive a report from Amazon including the following information: SKUs, Qty, Returned Qty.

Once Amazon has confirmed they’ve added the inventory back to their stockpile, we would show that as well in our system by showing a plus in the fulfillment center in the product details page of that SKU.

For FBM returns, you can find a list in the ‘Returns‘ page (including both FBA and FBM returns), where you can choose to receive the inventory manually back into your warehouse by marking ‘Received’ in the Returns page, or mark ‘Damaged’ if no longer sellable.

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What Happens With Retired Products From Walmart?

E. Mauas — Tue, 02 Jan 2024 17:36:37 +0000

Once a product is being marked “Retired” on Walmart, it won’t be removed from Inventory Ahead, instead it will be marked and considered as “Inactive”.

Furthermore, no inventory updates done from Inventory Ahead will affect the status on Walmart. Meaning, we may continue to send inventory updates to Walmart, but that wouldn’t reflect on Walmart.com.

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FBA Shipment Error: “You must Include a valid ShipmentId”…

E. Mauas — Tue, 02 Jan 2024 17:21:45 +0000

The following error message will appear when accepting a plan shipment which has been created more than 48 hours ago.

As the error message indicates, a shipment must be accepted within 48 hours of created date, otherwise the shipment expires.

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How to List Products from Inventory Ahead to Amazon

E. Mauas — Tue, 19 Dec 2023 21:08:24 +0000

In order to list products from Inventory Ahead to Amazon, follow the below steps.

Go to Products > Inventory page.
Select one or more products which you’d like to have listed.
Click on the ‘Actions‘ dropdown and select ‘List selected products’.
On the following page, select the store(s) you like to list your products to.
Check one of the following options: “All items to existing ASIN” or “All items to new SKU“.
If FBA, check the checkbox for FBA.
If FBM, select an inventory rule.
Enter the selling price.
Once done, turn the toggle button ‘On’.
Click ‘List‘.

NOTES:

Be sure that your products have all the information required by Amazon.
Your products may take a little while to display in Amazon.
To view the status, click “Listing History” and select “All” by the date range.

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What Happens with Amazon Fulfillment Fees for Returns?

E. Mauas — Fri, 15 Dec 2023 17:40:43 +0000

For returns, Amazon keeps some of the fulfillment fees and returns some to the seller.

In order to view an exact breakdown, go to Reports > Profits Report, search for the return or order, and see order details.

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Can I change the “Ship-From” Address on an FBA Shipment?

E. Mauas — Wed, 29 Nov 2023 16:37:33 +0000

Yes you can, and is simple as can be!

In order to change the ‘Ship-from’ address on a shipment (in any status), follow these easy steps:

Head over to Inventory Transfers > FBA shipments.
Locate the desired shipment.
Scroll to the bottom left hand side. See “shipping info” (in any step of the shipment).
Hover over the address, which will display a pencil icon.
Click on that, and change to desired address.

See screenshot for demonstration:

The inventory will immediately reflect on the new warehouse.

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🚀 Big News from Inventory Ahead: No More Split FBA Shipments! 🚚

E. Mauas — Thu, 19 Oct 2023 14:39:38 +0000

Dear Thriving E-Commerce Entrepreneurs,

We hope this newsletter finds you thriving and full of energy! At Inventory Ahead, we’ve been hard at work to bring you an electrifying update that’s been on everyone’s wish list – the power to eliminate split FBA shipments!

Why is This a Game-Changer?

Split FBA shipments can be a colossal pain. They eat into your time, inflate your shipping bills, and leave customers scratching their heads as packages trickle in one by one. But guess what? Your days of split shipments are officially over, thanks to our revolutionary new feature!

Introducing the “Unite and Conquer” Feature

Unified Shipment Management: Picture this: With a few clicks, you can bundle your products, select shipping options, and make sure your entire inventory rides together on the same shipment. No more playing hide and seek with your products!

Real-Time Stock Vigilance: Our system’s got your back 24/7. Say goodbye to worrying about running out of stock in one place while it piles up in another. Keep your inventory intact, and your stress levels low!

Maximized Cost Efficiency: Who doesn’t love saving money? Bypassing split shipments means you’ll see substantial savings on shipping costs. It’s a win-win situation – faster deliveries at a lower cost!

Enhanced Customer Satisfaction: Happy customers equal more sales. With no more split shipments, you’re guaranteed to level up your customer satisfaction game. Imagine the positive reviews and repeat business that await!

How to Blaze Through with This Feature

Enabling the “Avoid Split Shipments” feature is as easy as a breeze on a summer day. Follow the steps outlined in this informative article to kickstart the process. Our user-friendly system will walk you through the entire process, ensuring you have an absolute blast.

Thank you for choosing Inventory Ahead as your trusted inventory management partner. We’re here to take your e-commerce journey to the stars and beyond. If you have any questions, ideas, or just want to share your excitement, reach out to our friendly support team.

Await more great features like these,

Zindy Feuerwerger
Founder & CEO
Inventory Ahead

P.S. Stay tuned for more electrifying updates and features. Coming Up: Ability to send Single SKU pallets on FBA shipments.

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How to Avoid the Splitting of FBA Shipments

E. Mauas — Thu, 19 Oct 2023 14:34:47 +0000

Have you ever found yourself frustrated with Amazon’s tendency to split your carefully planned FBA shipments, causing delays and extra expenses? We understand your pain, and that’s why we’re excited to introduce the “Re-Route” feature in Inventory Ahead, designed to put the control back in your hands and prevent those split shipments.

How Does the “Re-Route” Feature Work?

Let’s take a closer look at how this feature operates and how it empowers you to keep your shipments intact:

1. Accessing the “Re-Route” Option

The “Re-Route” option becomes available in the second step of the planning process, under the “Plan Status” of FBA shipments. This is where you have the chance to regain control over your FBA shipments.

Note: This option is only available for shipments selected to send by “individual” units.

2. Table Display

When you click on “Re-Route,” a table will appear, providing you with key information to make an informed decision. Here’s what you’ll find in this table:

SKU (Stock Keeping Unit): This column lists all the SKUs within your shipment.
Original Qty: The “Original Qty” column shows the quantity you initially set for each SKU when creating the shipment. This represents the quantity you intended to send to Amazon.
Split Qty: This column displays the quantity Amazon has suggested for each SKU, which is often the cause of the splitting issue.
Suggested Qty: The “Suggested Qty” column is where Inventory Ahead shines. We provide a new quantity suggestion based on a sophisticated calculation. This calculation is designed to outsmart Amazon’s system of splitting shipments by optimizing the quantity to maintain the shipment’s integrity.

3. “Retry with New Suggestion” Button

The real magic happens when you click on the “Retry with New Suggestion” button. This action prompts our system to reevaluate your shipment based on the suggested quantity. We recalculate and optimize the quantity to prevent the splitting of your shipment, ensuring that your products stay together during the fulfillment process.

Note: Once clicked on “Retry with New Suggestion”, give it a minute to load, and “View contents” for new results!

Ready to reclaim control over your FBA shipments? Try out the “Re-Route” feature today and experience the benefits for yourself!

Opting Out of Amazon’s Multiple Destinations Option

Another way to avoid split shipments is by opting out of Amazon’s Multiple Destinations program. This program offers discounts, but if you prefer not to participate, you can opt out by following these steps:

Send an email to fba-ops-mipo@amazon.com.
Include your merchant token in the body of the email.
Clearly state that you want to opt out of the Multiple Destinations program.

For more information on this option, you can refer to the following Help pages:

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Do Returns Include Both FBA and FBM?

E. Mauas — Tue, 26 Sep 2023 17:50:18 +0000

Yes! Returns Include both FBA and FBM orders.

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