API Archives - FAQ - Inventory Ahead

How to List Products from Inventory Ahead to Amazon

E. Mauas — Tue, 19 Dec 2023 21:08:24 +0000

In order to list products from Inventory Ahead to Amazon, follow the below steps.

Go to Products > Inventory page.
Select one or more products which you’d like to have listed.
Click on the ‘Actions‘ dropdown and select ‘List selected products’.
On the following page, select the store(s) you like to list your products to.
Check one of the following options: “All items to existing ASIN” or “All items to new SKU“.
If FBA, check the checkbox for FBA.
If FBM, select an inventory rule.
Enter the selling price.
Once done, turn the toggle button ‘On’.
Click ‘List‘.

NOTES:

Be sure that your products have all the information required by Amazon.
Your products may take a little while to display in Amazon.
To view the status, click “Listing History” and select “All” by the date range.

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How to Avoid the Splitting of FBA Shipments

E. Mauas — Thu, 19 Oct 2023 14:34:47 +0000

Have you ever found yourself frustrated with Amazon’s tendency to split your carefully planned FBA shipments, causing delays and extra expenses? We understand your pain, and that’s why we’re excited to introduce the “Re-Route” feature in Inventory Ahead, designed to put the control back in your hands and prevent those split shipments.

How Does the “Re-Route” Feature Work?

Let’s take a closer look at how this feature operates and how it empowers you to keep your shipments intact:

1. Accessing the “Re-Route” Option

The “Re-Route” option becomes available in the second step of the planning process, under the “Plan Status” of FBA shipments. This is where you have the chance to regain control over your FBA shipments.

Note: This option is only available for shipments selected to send by “individual” units.

2. Table Display

When you click on “Re-Route,” a table will appear, providing you with key information to make an informed decision. Here’s what you’ll find in this table:

SKU (Stock Keeping Unit): This column lists all the SKUs within your shipment.
Original Qty: The “Original Qty” column shows the quantity you initially set for each SKU when creating the shipment. This represents the quantity you intended to send to Amazon.
Split Qty: This column displays the quantity Amazon has suggested for each SKU, which is often the cause of the splitting issue.
Suggested Qty: The “Suggested Qty” column is where Inventory Ahead shines. We provide a new quantity suggestion based on a sophisticated calculation. This calculation is designed to outsmart Amazon’s system of splitting shipments by optimizing the quantity to maintain the shipment’s integrity.

3. “Retry with New Suggestion” Button

The real magic happens when you click on the “Retry with New Suggestion” button. This action prompts our system to reevaluate your shipment based on the suggested quantity. We recalculate and optimize the quantity to prevent the splitting of your shipment, ensuring that your products stay together during the fulfillment process.

Note: Once clicked on “Retry with New Suggestion”, give it a minute to load, and “View contents” for new results!

Ready to reclaim control over your FBA shipments? Try out the “Re-Route” feature today and experience the benefits for yourself!

Opting Out of Amazon’s Multiple Destinations Option

Another way to avoid split shipments is by opting out of Amazon’s Multiple Destinations program. This program offers discounts, but if you prefer not to participate, you can opt out by following these steps:

Send an email to fba-ops-mipo@amazon.com.
Include your merchant token in the body of the email.
Clearly state that you want to opt out of the Multiple Destinations program.

For more information on this option, you can refer to the following Help pages:

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Error Getting LWA Access Token

E. Mauas — Tue, 05 Sep 2023 14:57:58 +0000

Trying to continue with an FBA shipment and getting the following error?

This indicates that your Amazon store must be re-authorized, as per Amazon’s requirements.

See here for an article on how to re-authorize your Amazon store from Inventory Ahead.

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Why Am I Not Seeing an FBA Shipment on Inventory Ahead?

E. Mauas — Thu, 20 Jul 2023 17:17:48 +0000

If a shipment has been generated on Amazon or third-party software, Inventory Ahead will not hide your shipment until it reaches the “Shipped” status.

This precaution arises from the necessity of exclusively managing and finalizing shipments created on Amazon within the Amazon platform. This measure is taken to prevent any potential confusion or complications. Consequently, we conceal the shipment within Inventory Ahead, thereby restricting any alterations from being made.

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Why Does my Inventory Ahead Account Show a Banner That I have too many SKUs?

Zissy Schwartz — Tue, 11 Jul 2023 20:53:06 +0000

Kindly take note that if your SKU count exceeds your plan’s limit, the system will prompt you to upgrade your subscription. Users sometimes fail to realize that when their marketplaces, such as Amazon, are linked to Inventory Ahead without the ‘only active products’ option being selected, all SKUs will be imported, regardless of their status.

To maintain a lower SKU count, ensure that you choose the ‘only active products’ option before finalizing the integrations.

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I am Trying to Create an FBA Shipment and I am Getting a Missing Dimensions Error

Zissy Schwartz — Thu, 06 Jul 2023 20:23:40 +0000

If you encounter an error message stating “Missing Dimensions” while creating an FBA shipment, it indicates that the listing in question lacks item dimensions or package dimensions in your Seller Central account.

To address this issue, you should proceed by updating the product dimensions on your Amazon Seller Central account for all the listings mentioned in the error message.

Please note that it may take up to an hour for the updated dimensions to be reflected on these products. Once the dimensions are updated, you should be able to proceed with the shipment as intended.

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How Does Inventory Ahead Report Inventory for Seller-fulfilled and WFS Items?

Zissy Schwartz — Wed, 05 Jul 2023 18:23:47 +0000

We are pleased to announce a significant revision in our approach to reporting inventory to Walmart. Previously, our protocol involved disabling the inventory rule and setting the uploaded inventory to zero when a product transitioned from seller-fulfilled to Walmart-fulfilled. This was logical as there was no necessity to transmit inventory information to Walmart for items it was fulfilling. Typically, once an item switched to Walmart-fulfilled status, it remained as such.

However, recent research has brought to light a distinct aspect of Walmart’s operations. It has come to our attention that when an item, fulfilled by Walmart (WFS), has zero WFS stock, it may revert to being seller-fulfilled or assume a status referred to as ‘WFS eligible’. In cases where the item still possesses stock from its previous seller-fulfilled status, Walmart willingly accepts orders for that item on its website from the respective seller.

Taking this discovery into account, we have made adjustments to our system for Walmart items. Henceforth, even if a product is Walmart-fulfilled or in WFS status, we will continue to report your seller-fulfilled inventory to Walmart. Our system will continue to manage it, and you will have the option to set the seller-fulfilled inventory to zero, just like any other seller-fulfilled item.

In essence, this modification implies that even for a Walmart WFS item, you will still be able to provide seller-fulfilled inventory details, as you would for any standard seller-fulfilled product.

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Does Inventory Ahead integrate with repricer software?

E. Mauas — Tue, 27 Jun 2023 20:55:57 +0000

Inventory Ahead has the capability to integrate with any repricer software by utilizing FTP files. One of the most widely recognized software in this domain is Channel Max.

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Why are my Walmart product(s) not showing up in Inventory Ahead as listed in Walmart?

E. Mauas — Tue, 27 Jun 2023 18:37:47 +0000

Often, Walmart frequently delays, or in some cases, completely fails to include your listings on their report, from which we pull our API. In such instances, you will need to contact Walmart and inquire about the reason why your products are not appearing on their API products report. Only after resolving this issue will Inventory Ahead be able to synchronize with Walmart for that specific product.

In order to verify if that is indeed the case, head over to your Walmart Seller Account > Product Catalog > Items.

From there, locate the export icon on the right-hand side of the page above your products and click on ‘Generate Full Catalog Report‘.

See screenshot for demonstration:

If you are unable to locate the product you’re looking for, a case with Walmart would need to be opened.

If you were able to locate the product, please reach out to Support@inventoryahead.com and we’ll investigate the cause for you.

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What does the error “Item Stranded” Mean?

E. Mauas — Tue, 27 Jun 2023 15:51:12 +0000

The current operation might have encountered partial success. Please verify the status for further details. The reason provided for the issue is “Item(s) ineligible from being inbounded, with reason: ITEM_STRANDED.” The specific item associated with this error is identified by the following details: [FNSKU: —–, MSKU: —-].

As indicated by the error message, this particular product has been stranded from Amazon’s side. There could be various factors contributing to Amazon’s decision to strand your product. To resolve this matter, it is necessary to contact Amazon directly. Once the issue is resolved with Amazon, you will be able to proceed with sending your inventory to FBA.

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