Settings Archives - FAQ - Inventory Ahead

Why Is My eBay Store Not Syncing?

E. Mauas — Tue, 19 Sep 2023 16:14:46 +0000

This is most likely caused by credentials having been changed on eBay. If that is the case, kindly try reconnecting your eBay store by following these steps.

Navigate to Settings > Selling Channels.
Locate your eBay store.
Click on the 3 dots on the right-hand side > Edit > Update Credentials.

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How to Configure Your Vacation Settings

E. Mauas — Mon, 18 Sep 2023 16:56:45 +0000

Are you considering taking a well-deserved break or planning a vacation? Maybe you aim to enjoy your holiday without any interruptions. Follow these straightforward steps to activate the vacation mode for your inventory, ensuring a peaceful holiday period.

Here’s how to go about it:

Go to “Settings” > “Inventory Rules”.

On the next page, you can either modify an existing rule or create a new one.

To modify an existing rule, simply click on the rule name.
To add a new rule, click on “Add new rule” at the top right-hand corner of the page.

Now, you have three options to set up the vacation mode.

Option 1: Manual Inventory Setting

In the “Inventory” field, input the number “0” (or any number you desire).
Under the “Assign to” field, assign the rule to your desired store(s).

This number will remain static and this action will notify all your assigned channels that the stock in your local warehouse is at zero ensuring you won’t receive any orders during your vacation.

Option 2: Fulfillment Latency Setting – (Only works for Amazon stores).

Click on “Advanced options.”
Under “Fulfillment latency,” enter the number of days it will take you to fulfill your orders.
Under the “Assign to” field, assign the rule to your desired store(s).

With this setting enabled, your current inventory will be displayed on your channel, along with the specified fulfillment time.

Option 3: Restock Date Setting – (Only works for Amazon stores).

From your Inventory rule, click on “Advanced options.”
Under “Restock date,” enter the date when you will start shipping out the orders.
Under the “Assign to” field, assign the rule to your desired store(s).

With this setting enabled, your current inventory will be showcased on your channel, along with the expected restocking date.

Option 4: Release Date Setting – (Only works for Amazon stores).

From your Inventory rule, click on “Advanced options.”
Under “Release date,” enter the date when you will begin fulfilling orders.
Under the “Assign to” field, assign the rule to your desired store(s).

With this settings, you can can choose a date which will display on Amazon, of the time you will continue fulfilling orders.

This is what it will look like on Amazon:

Note: If you select both a Release Date and a Fulfillment Latency, the number of latency days will be added in addition to the release date.

Once you have configured all the necessary fields, click on the “Save rule” button, and you are now prepared for a relaxing vacation!

After your vacation, be sure to revisit and modify the rule to accurately reflect your warehouse’s current stock levels. This step is crucial to ensure that your inventory management remains up-to-date and aligned with your business operations.

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Error Getting LWA Access Token

E. Mauas — Tue, 05 Sep 2023 14:57:58 +0000

Trying to continue with an FBA shipment and getting the following error?

This indicates that your Amazon store must be re-authorized, as per Amazon’s requirements.

See here for an article on how to re-authorize your Amazon store from Inventory Ahead.

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What is The Calculation for the Replenish Suggestion?

E. Mauas — Tue, 22 Aug 2023 17:52:20 +0000

The calculations are very simple. However, I must point out, the numbers displayed on the front-end are slightly off with a few numbers depending on the frequency of certain jobs running at different intervals during the day.

In short, this is the calculation:

(Units sold / Days to count) * Days to reorder – FBA Marketplace inventory.

Note, “Days to Count” and “Days to Reorder” are customizable to your preferences. They can be viewed or modified by navigating to Settings > Replenish Rules.

For more details on replenish rules and how to set them up, please refer to this article.

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Why Am I being Logged out of the Inventory Ahead Page?

qAdminf — Tue, 11 Jul 2023 20:58:37 +0000

Users may experience frequent logouts from their accounts when multiple employees utilize the same login credentials. To ensure seamless access, we highly recommend the establishment of distinct user accounts for each employee.

This can be effortlessly accomplished by accessing the “Settings” menu, then proceeding to “User Management,” and finally selecting “Add New User.”

Another potential reason for unexpected logouts could stem from a filter-related matter on your computer. In such cases, it might be necessary to collaborate with your filtering company to address and rectify this issue appropriately.

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Why Does my Inventory Ahead Account Show a Banner That I have too many SKUs?

qAdminf — Tue, 11 Jul 2023 20:53:06 +0000

Kindly take note that if your SKU count exceeds your plan’s limit, the system will prompt you to upgrade your subscription. Users sometimes fail to realize that when their marketplaces, such as Amazon, are linked to Inventory Ahead without the ‘only active products’ option being selected, all SKUs will be imported, regardless of their status.

To maintain a lower SKU count, ensure that you choose the ‘only active products’ option before finalizing the integrations.

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How do Pricing Rules Work, and How do I Set Them Up?

qAdminf — Mon, 10 Jul 2023 21:07:23 +0000

Inventory Ahead provides comprehensive pricing rule settings designed to facilitate efficient repricing of your items.

Please proceed to the settings page and then choose ‘Pricing Rules’ from the menu.

Click on the ‘Add New Rule’ button situated in the upper right corner.

Enter a descriptive Rule Name.

Choose your preferred Cost Format.

Select options to include Marketplace Fees, Additional Costs, and Shipping Costs/Taxes.

Specify a Minimum Price threshold, either in a fixed amount or as a percentage.

Define a Maximum Price, ranging from 2x Min to 5x Min. You can also opt for Custom/Manual.

Decide to Disable Repricing or Match the Buy Box.

Click ‘Save Rule’ to preserve your settings.

After saving the rule, click on ‘Assign’. Choose the store where the rule should be applied.

After completing the aforementioned steps, kindly get in touch with Inventory Ahead support. They will furnish you with a link that seamlessly integrates with your repricing software. This link continually sends your pricing data to the repricing software, which subsequently transmits the data to your chosen marketplaces.

For this purpose, Channel Max stands as a highly acclaimed repricing software, and we wholeheartedly endorse its use.

Does Inventory Ahead integrate with repricer software?

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Can I Filter Only FBA Products on the Inventory Page?

qAdminf — Mon, 10 Jul 2023 15:24:44 +0000

While using the inventory page, please be aware that the option to filter by FBA (Fulfillment by Amazon) is not available.

However, you do have the ability to apply this filter on the listings page. Simply navigate to the ‘Advanced Filters’ and opt for ‘FBA=Yes’.

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How to add a warehouse in inventory ahead

qAdminf — Tue, 04 Jul 2023 17:41:46 +0000

Navigate to the settings page.

On the settings page, select “locations”

At the top right-hand corner of the page, click “Add new location.”

On the next page, fill out the information for the Warehouse.

Under the drop-down of the field “Location type,” select “Warehouse”.

Select whether this warehouse should be set as the default warehouse by checking the corresponding option or checkbox. Additionally, indicate whether auto adjustments should be allowed for this warehouse by selecting the appropriate setting. (Click here for an article to understand the concept of auto adjustments)

Click the “Add new location” button, and you are all set.

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Why are my products not importing from Amazon?

E. Mauas — Fri, 23 Jun 2023 16:24:03 +0000

If your store settings are configured to include only active products, your inactive listings on Amazon will not be displayed on Inventory Ahead.

To verify this, follow these steps:

Go to “Settings” and select “Selling Channels”.
Find and select your Amazon store.
On the right-hand side, click on the three dots (…) and choose “Edit”.
Please check the bottom section to verify if the option ‘Only Active Products’ is currently Checked.

If you prefer to include your inactive listings as well, you can uncheck that box. By doing so, both your active and inactive listings on your Amazon account will be visible in Inventory Ahead within the hour.

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