First, please note that when you do an FBA shipment on Amazon, it will deduct inventory from the default stock location. 

If you want to see which location is the default stock location, please navigate to the “settings” page from the left side menu. Then select “selling channels” there.

There you can see the default stock location of every store. If you do an FBA shipment of the below Amazon store, it will automatically deduct inventory from the selected warehouse.

But if you want a particular shipment to deduct inventory from a different warehouse. For this, go to the “FBA shipment” page from the left-hand side menu.

And then select the related shipment. 

This will take you to the page where you can see all the shipment details. You can change the default warehouse by clicking on the “pencil icon” which comes when hovering the mouse on the option.

Please note that when you change the warehouse the inventory will automatically go back to the original warehouse and be deducted from the new selected warehouse.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So…

1- If you have screengrabs, please include them. A picture is worth a thousand words.

2- If you have recorded a video showing the issue you’re having, please include that as well. A video is worth a million words.

We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)