How to Use Tags

Tags help you organize products and FAQ articles so they are easier to search, filter, and group. Think of a tag as a short label that describes what an item or article is about.

Why use tags?

• Group similar products or articles together.
• Make searching and filtering faster.
• Help users quickly find related items.
• Keep reports, workflows, and troubleshooting articles organized.

How to add tags

1. Open the product, item, post, or article you want to edit.
2. Find the Tags field.
3. Type the tag name.
4. Press Enter or select the tag from the suggestions.
5. Add any other relevant tags.
6. Save or update your changes.

Tagging best practices

• Use short, clear tag names.
• Use a small number of relevant tags instead of adding too many.
• Keep naming consistent.
• Avoid creating multiple tags with the same meaning.
• Use tags that help with filtering, search, or discovery.
• For multi-word tags, use a consistent format such as cost date or cost-date.

Recommended tags for FAQ articles

When adding or updating FAQ articles, include tags that describe the topic, feature, and issue type.

• faq — general FAQ articles.
• products — product setup, edits, tags, inventory, listings, and kits.
• inventory — stock, quantity, syncing, and inventory movement.
• amazon, etsy, or channels — store/channel-specific articles.
• fba or fbm — fulfillment-specific articles.
• error or error message — troubleshooting articles.
• cost, fees, or reports — finance/reporting articles.

Examples

If you are posting an article about onboarding, useful tags might be:

• faq
• getting started
• account setup

If you are posting an article about assigning product tags, useful tags might be:

• products
• inventory
• tags

Tip: A focused tag list is easier to manage and more useful for everyone.